Where does the current journey lose viable applicants or create avoidable manual work?
Acquisition and identity / Ultra Onboarding
Move customers from application to account with configurable control.
A digital onboarding solution for retail and business customers, combining configurable KYC and KYB journeys, document verification, biometric authentication, risk scoring, screening and case management.
3Mfaces in the stated model training setClaim basis
99.38%stated accuracy on the LFW testClaim basis
Minutesstated out-of-box onboarding timeframeClaim basis
Buyer guide
Digital Customer Onboarding Platform: where the buying case starts.
For institutions improving retail, business or merchant acquisition while retaining explicit evidence, policy and authorised-review gates.
Model one customer segment and product first, then validate provider integrations, policy decisions, exception handling and account-creation boundaries.
Questions to resolve before selection
Which identity, screening and risk providers are mandated for the target market?
What conditions require human review, escalation or rejection evidence?
Why it matters
Turn the capability into an operating advantage.
The product is designed to solve a defined institutional problem, then connect cleanly into the wider Ultra suite and the surrounding technology estate.
Design different journeys for customers, products and risk profiles.
Reduce avoidable abandonment while retaining review and evidence gates.
Bring identification, verification, screening and approval into one flow.
Launch branded digital acquisition across channels.
Capability
What the product brings into scope.
Retail KYC and business KYB
ID document capture and verification
Biometric and liveness checks
Risk-scoring configuration
PEP and sanctions screening
Automated account creation on approval
Human review and case management
Configurable forms, sequences and required evidence
Where to start
Use cases with a clear commercial owner.
The right first use case has a defined consequence, manageable integration perimeter and an evidence standard for deciding whether to expand.
Retail customer acquisition
Discuss use caseBusiness and merchant onboarding
Discuss use caseJourney drop-off remediation
Discuss use caseDigital channel launch
Discuss use caseDiscuss Onboarding
Test the use case, boundaries and buying logic.
We will use the first conversation to understand the commercial objective, installed estate, operating ownership and evidence needed for a credible next step.
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