Which customer journeys and service outcomes justify the first release?
Web, mobile and engagement / Ultra Omni-channel
A digital banking experience shaped around your customer and brand.
A configurable multi-experience platform with mobile and internet banking, self-service, operations control, content, merchant and engagement capabilities across customer segments.
Any corestated deployment compatibilityClaim basis
Minutesstated multi-brand presentation changeClaim basis
Oneexperience across devices and channelsClaim basis
Buyer guide
Digital Banking Channels Platform: where the buying case starts.
For institutions launching or replacing mobile and internet banking while preserving defined integration boundaries around an existing or new core.
Prioritise the smallest coherent customer journey, define system authority and release controls, then validate the experience on the nominated devices and services.
Questions to resolve before selection
Which core, identity, payment and content systems remain authoritative?
What accessibility, security and operational acceptance evidence is required?
Why it matters
Turn the capability into an operating advantage.
The product is designed to solve a defined institutional problem, then connect cleanly into the wider Ultra suite and the surrounding technology estate.
Launch branded web and mobile journeys across customer segments.
Change products, services and content from the back office.
Deploy over Ultra Core Banking or integrate with an existing core.
Connect banking, payments, merchant and engagement experiences.
Capability
What the product brings into scope.
Native mobile app and internet banking
Retail, corporate and merchant journeys
Accounts, loans, deposits, cards and payments
Multi-brand presentation and segmentation
Content and campaign management
Self-service and secure correspondence
Signer and merchant applications
MFA, biometrics and encryption controls
Where to start
Use cases with a clear commercial owner.
The right first use case has a defined consequence, manageable integration perimeter and an evidence standard for deciding whether to expand.
Mobile and internet banking launch
Discuss use caseDigital experience replacement
Discuss use caseMerchant and SME proposition
Discuss use caseMulti-brand customer strategy
Discuss use caseDiscuss Omni-channel
Test the use case, boundaries and buying logic.
We will use the first conversation to understand the commercial objective, installed estate, operating ownership and evidence needed for a credible next step.
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